Assignment description

We are looking for a Business Developer for an assignment focused on customer onboarding, activation and ongoing usage of a digital platform.

The role involves close collaboration with Commercial, Product and Tech teams to ensure that customer feedback, performance insights and operational learnings are translated into continuous improvements of the platform and commercial approach.

You will play a key role in the rollout of a digital platform for used truck parts, with a clear focus on customer enablement, workshop activation and execution of the rollout plan. The goal is to ensure that customers are successfully onboarded, actively use the platform in practice and remain engaged over time.

In this role, you will work hands-on with workshops and partners, supporting onboarding and activation, running user tests, gathering feedback and translating market insights into clear priorities for the internal team.

You will also help define KPIs and follow performance closely to improve adoption, usage and customer value.

The role requires high ownership in a venture environment and has a strong focus on activation, adoption and customer value creation. 

Responsibilities:

• Work closely with the Commercial & Growth Lead to drive rollout and activation
• Lead onboarding and enablement of workshops on the platform
• Support customer activation and repeat usage after go-live
• Run user tests and gather structured customer feedback
• Translate feedback into clear feature requests and improvement actions
• Help define and track KPIs for activation, usage, and customer performance
• Support willingness-to-pay interviews and input to the commercial model
• Act as the voice of the customer in close collaboration with Commercial and Tech/Product

Qualifications:

Must Have:

• Relevant degree or equivalent work experience
• Experience from large rollouts, implementations, or customer enablement
• Strong experience in customer-facing roles
• Experience working in fast-moving environments
• You are fluent in English and Swedish + Additional European languages is seen as a merit
• Ability to translate customer insights into actionable improvements
• Comfortable working cross-functionally with Commercial, Product, and Tech teams

Nice To Have:

• Background in business, operations, or engineering
• Experience working closely with Product and Tech teams
• Experience with marketplace platforms or multi-stakeholder environments
• Experience with KPI tracking and performance-driven operations

Soft Skills:

• Strong relationship-building and customer communication skills
• Structured and hands-on approach
• Strong business judgment and commercial understanding
• Comfortable working with data, KPIs, and performance follow-up
• Ability to balance customer needs with business priorities
• Adaptable and comfortable handling ad hoc tasks