Assignment Description:

Our client recently acquired a company in Izmir, Turkey and urgently looking for Customer and Process Quality Engineers for a project. They have four roles to fill and open for both senior and junior profiles. You will need experience in the automotive industry.

Description:

Our client is currently looking for dynamic, results-driven people to join as Customer and Process Quality Engineer at our Manufacturing Plant in Izmir.

Key responsibilities

Process Quality:

• Scrap and FTP KPI owner – follow-up and actions
• Ensure that internal quality issues are resolved in a timely manner together with other teams in the plant
• Implement CAPA for internal quality issues
• Work on continuous improvements by collecting and analyzing quality data
• Responsible to ensure PFMEA is up to date with support from Manufacturing team
• Responsible to lead MSA and Capability topics if process is changed
• Project lead for complex quality improvement projects

Customer Quality:

• Assure customer specific requirements are satisfied in the Business Management System
• Understand and ensure compliance with customer needs and requirements to develop effective quality control processes
• Support and facilitate customer audits, be a contact point to customers.
• Assure that findings from these audits are answered according to demands.
• Leader of the Customer Claim
• Customer Incident KPI owner – follow-up and actions.
• Customer PPM KPI owner – follow-up and actions.
• 8D answering time to customer KPI owner – follow-up and actions.
• Warranty KPI owner – follow-up and actions.
• Preparation and analyses before final negotiation of setting Technical Factors towards customers
• Give input regarding quality/warranty to new development projects
• PPAP administration towards customers
• Support Change Management with changes/deviations
• Ensure that customer portals are updated accordingly and in a timely manner.

Education & Experience:

• Degree in Engineering
• Two or more years of experience as Plant Quality Engineer and/or Customer Quality Engineer
• Hands-on experience with statistical analysis
• In-depth understanding of technical documentation
• Great attention to detail and problem-solving abilities
• Good analytical skills
• Excellent numerical skills and understanding of data analysis/statistical methods
• Additional certification in Quality Assurance (is a plus)
• Minitab user (is a plus)
• Outstanding communication skills
• Fluent in English
• Knowledge in FMEA, MSA, SPC, and PPAP
• Senior, 8 + years
• Experience in the automotive industry
• Placement is at our clients office in Izmir, Turkey but a hybrid workplace is possible and will be discussed individually. Although you will need to be able to be onsite in Izmir/Turkey occasionally.
• EU work permit