Assignment Description 

We are currently seeking a Service Owner with expertise in Atlassian and ServiceNow. The position involves working across multiple business areas to design, develop, and maintain solutions that support business automation and collaboration. You will work closely with Process Automation teams and contribute to the entire lifecycle, including documentation and delivery. The role requires on-site presence three days per week.

We are seeking you who are results-focused, proactive, and driven, with a strong sense of accountability. Adaptability in dynamic environments is key, as well as the ability to interpret and analyze complex information with accuracy. Excellent communication skills are essential—especially when collaborating with diverse stakeholder groups—and the ability to build trust and convey technical or strategic ideas clearly is highly valued.

Required Qualifications:

• Over ten years of professional experience working with ServiceNow
• Hands-on experience configuring ServiceNow
• Solid experience using Atlassian tools
• Strong practical knowledge of agile methodologies and tools
• Previous responsibilities as a product owner, business owner, or team leader in agile, cross-functional environments, aligning business priorities with team planning
• Demonstrated leadership skills, including mentoring and developing high-performing digital teams
• Skilled in stakeholder and supplier management
• Knowledge of resource planning and allocation
• Familiarity with budget planning and financial tracking
• Competence in requirements gathering, business analysis, and process evaluation
• Experience applying customer-centric development approaches and data-driven decision-making
• Professional proficiency in written and spoken English, with experience working in international or global contexts

It is considered meriting if you have experience in project management. Additionally, prior hands-on configuration work in ServiceNow will be highly valuable for this role.