Assignment Description

We are seeking three Administrative Operations Consultants.

Responsibilities will be adapted to each consultant’s background and experience. The work may include daily backoffice operations, administrative tasks with or without customer contact, where any customer contact is handled only in writing, clean-up related to system errors, preparation of older systems ahead of migration, quality checks of internal processes, workflow documentation, outsourcing of tasks, handling customer complaints, and system support for colleagues.

The assignment is connected to an ongoing integration, which has created a need for support across both operational and administrative activities. The consultants will be part of the daily work in a function organized into four teams, each with its own area of responsibility. Together, the teams support internal operations through backoffice administration, colleague support, quality-related work, process automation, outsourcing activities, clean-up in older systems before migration to a new platform, and assistance to internal stakeholders.

Qualifications

• Can work independently while keeping a structured and methodical approach
• Is receptive to new assignments and different ways of working
• Communicates confidently with colleagues and internal customers
• Has handled tasks with responsibility throughout the full process
• Can adjust to changing needs and priorities in daily work
• Has fluency in Danish, both written and spoken
• Takes initiative and is motivated by moving work forward and completing assignments
• Works well in a team setting and brings positive energy to collaboration
• Is comfortable owning tasks and dealing with a broad variety of assignments during the day
• Can spot areas for improvement while recognizing that not all ideas can be carried out
• Has a solution-focused and service-oriented approach towards both customers and colleagues
• Background from the insurance industry is beneficial, but not required

Language requirement: Danish

Location requirement: On-site in either Ballerup or Viby