Uppdragsbeskrivning

Our client in the automotive industry is seeking strategy/process oriented Business Analyst.

The Commercial Digital unit is leading the way towards online sales and building the best relationship with the client’s customers to provide the freedom to move in a personal, sustainable and safe way. The team is dedicated to providing exceptional customer experiences across multiple channels. They are committed to leveraging data and technology to optimize their omnichannel customer experience strategy. We are looking for a talented Data Analytics consultant to join the our client’s Data & Personalization team and play a crucial role in creating a personalized customer journey.

In this role, you will be responsible for creating data-driven insights to transform our customer interactions, improve customer satisfaction, and drive business growth. You will work closely with cross-functional teams, including product management, data engineering, marketing, customer service, to develop data-driven solutions that enhance the omnichannel customer experience and maximize business value.

What you’ll do:

• Using automated tools to extract data from primary and secondary sources
• Building data models in DBT (Snowflake)
• Validating, cleaning, removing corrupted data and fixing coding errors and related problems.
• Using reporting, visualizations and statistical tools to identify, analyze and interpret patterns and trends.
• Turn complex data into insights to support the business with diagnosis and predictions.
• Create and continuously measure KPIs to essential business functions.
• Preparing reports for management stating trends, patterns and predictions using relevant data.
• Support the engineering & product teams

Who you are:

• Minimum 5 years of work experience in Data Analytics
• Experience with SQL and data visualization tools (Power BI, Tableau or similar)
• Experience with data warehousing, aggregating unstructured data collected from multiple sources
• Experience with Google Analytics, Snowflake, R and Python are considered a plus
• Experience with ETL processes and DBT or equivalent tools
• Good communication skills in English with the ability to effectively interact with stakeholders from all levels of the organization
• Proactive problem solver with innovative thinking with a great sense of teamwork