Assignment Description

Our client in the automotive industry is now seeking a Business Developer – Financial & Mobility Services.

They are on an ambitious journey to re-define the customer experience related to car usage and ownership. Combining digital technologies and innovative services, they are committed to offer the most personal solutions in mobility. While they are pushing the boundaries within electrification, design, safety leadership, sustainability and more – some of the most exciting action is happening in the area of online sales.

Our client’s vision is clear – To be the world’s most progressive and desired premium car brand”. They believe their global success will be driven by making life less complicated for people, while strengthening their commitment to safety, quality and the environment. They have bold targets when it comes to innovation, sales and customer satisfaction and to make this happen, they need talented people on board. People with passion, energy, and a commitment to customer satisfaction. People that want to help them revolutionize the industry, by offering subscription services that take all the hassle out of car ownership. They will support you to reach your full potential. Join them on this exciting journey into the future.

Operations team
You will be part of the Operations team, which is a unit within in Financial & Mobility Services. The team focuses on improving operations and setting up the foundations for the Delivery, In Use and Return phases of the customer journey.

You will be joining a team of dedicated and customer focused colleagues which is always looking for new ways to make improvements. Your focus will be to improve the current operations as well as prepare for new launches of markets and products.

This is what you’ll do
As a Business Developer within Operations, you will work together with digital, commercial, and their local market representatives to design processes and solutions for optimized handling of both their customers and vehicles. Your task is to ensure that the operational teams, who manages the fleet of cars throughout the operational process, have working processes in place and get the support they need to perform these. You will become an expert in the processes to be able to solve complex cases.

You will work with a global scope for this role and cover their existing live markets in EMEA (Germany, Netherlands, Norway, Sweden & UK) and be part of launching new markets in the future.

Desired attributes:

• Ambitious individuals with significant drive
• Problem solvers and initiative takers
• Seekers of opportunities for improvement
• Passionate about the job and thrive in a fast-paced international working environment
• Willingness to play an important role in taking our client to the next level
• Desire to go above and beyond to deliver and grow as an individual
• Embrace change and dare to challenge the status quo
• Persistence in driving change
• Warm personality and eagerness to collaborate

Qualifications:

• Suitable education (BSc/MSc in Statistics, Mathematics, Engineering, Economics, Data Science or the equivalent).
• Minimum 2 years experience in business analysis or process management related fields
• You are analytical, and proactively look for ways to the customer and partner journey.
• You are a collaborator that can build strong relationships to improve ways of working and removing obstacles.
• You have experience within the automotive industry, leading process improvement projects.
• Familiar with these tools SAP S4, Salesforce, and Azure DevOps and is generally tech-savvy.
• Fluent in English, verbal and written.