Assignment Description

We are currently seeking an IT Technician to join our client’s IT Department in Stockholm. You will support their team with IT issues, troubleshoot computer problems, manage purchases, configure systems, and handle system administration tasks focusing on Active Directory, Office 365, and VMware cluster maintenance.

This role is a temporary position

Key Responsibilities:

• Provide frontline support for IT queries and issues, assisting colleagues’ organization-wide.
• Troubleshoot and resolve client computer and software problems.
• Manage hardware and software purchases, including installation and configuration.
• Administer Active Directory, Office 365, and ensure network functionality.
• Maintain VMware cluster, perform hardware maintenance, and troubleshoot issues.
• Collaborate with the IT team to prioritize tasks and manage workload efficiently.

Your Experience

• Experience in IT support or system administration.
• Proficiency in Azure services, Windows Administration, and Active Directory management.
• Hands-on experience with Cisco ISE, FortiGate, and Ubiquiti technologies preferred.
• Understanding of email services, particularly Microsoft 365 and Exchange Online.

It’s a plus if you:

• Have certifications in Cisco Certified Network Associate (CCNA) or CompTIA Network.

Desired Attributes:
In addition to the technical qualifications outlined above, the client value certain personal traits that contribute to success in this role:

• Adaptability: Ability to quickly adjust to changes in technology and work demands, ensuring efficient problem-solving and task prioritization in a dynamic IT environment.
• Attention to Detail: A meticulous approach to troubleshooting and system administration tasks, ensuring accuracy in hardware/software configurations and adherence to IT protocols and standards.
• Proactive Communication: Strong interpersonal skills to effectively communicate with colleagues at all levels, providing clear and timely updates on IT issues and solutions while fostering collaborative relationships within the team.