Assignment Description
We are looking for an operative IT-Support Technician to our client, to fill out their two-person site operation at the headquarters. The position comes with a wholesale responsibility of said site, anything and everything relating to the day-to-day operation of the office. With a varying workload and a lot of emphasis on interaction with anyone from executive to receptionist, the keyword is dynamic. Therefore, they need a service-oriented person well versed in communication and the ownership of a process, to instill a calm in the end users. That they are being heard and prioritized. Working for them you will be a part of a bigger picture, working in a transitioning period towards the scope of Global Services and a Digital Workplace. The primary office for this function is in Stockholm, with varying remote responsibilities of our sites in Malmö, Luxembourg and Krakow.
Responsibilities
- Standard office functions (Configuring of computers, mobile phones, ordering equipment, managing meeting rooms, printers, network, align and work towards vulnerability mitigation etc.)
- Assist with structuring, innovating and evolving the IT-support and Office IT function to meet up with the needs for the end user and office.
- Uphold a continuous flow with the patching of relevant operating systems and supporting the standard applications.
- Ensuring that the conference rooms are well equipped IT-wise and assist with potential futureproofing.
- Support important meetings live to ensure a smooth constant flow of operation.
- Maintain storage and inventory for the Office IT-function, to ensure that we are well equipped and ready to act.
- Support existing processes such as onboarding/offboarding.
Requirements:
- Microsoft 365
- AD-management
- Experience of Operational IT-Support with direct communication towards the end user, preferably in person.
- Competence and creativity to actively troubleshoot and solve IT related incidents as quickly and efficiently as possible.
Personal Skills
- Fluent in verbal and written communication, English and Swedish.
- An active interest in service excellence and a passion to deliver in all aspects of the job, social as well as technical.
- The ability to be self-sufficient, to see something through and follow up on it.
- Building and maintaining professional relationships, to be able to swiftly operate within a dynamic organization.
- Practice good judgement and professional ethics.
Ansök
”*” anger obligatoriska fält
Detaljer
Ort: Stockholm
Omfattning:100%
Startdatum:2024-08-01
Slutdatum:2024-11-30
Konsultförmedlare
Theodor Lihr
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