Assignment Description

Our client in the automotive industry is currently seeking a Business Intelligence Analyst – Car Service Business to step in and cover for a parental leave. In this role, you will play a key part in driving, challenging, and monitoring efficiency to help grow the aftermarket business. This is a high-impact position, offering the opportunity to provide the business with a critical view of its performance and to advise aftermarket leadership globally. Your contribution will be crucial in supporting this transformation. By leveraging advanced analytics and providing key business intelligence, you will help drive strategic decision-making that ensures the company’s continued success in this competitive environment.

Our client is on an exciting journey, redefining the automotive experience by innovating to make people’s lives less complicated. They offer you a once-in-a-lifetime opportunity to make an impact in a company that provides unique opportunities for growth and the ability to make a true difference.

The aftermarket sector plays a pivotal role in our client’s overall success, driving both profitability and customer satisfaction. At Cars Service Commercial, the primary focus is on:

• Maximizing profitability
• Creating innovative commercial solutions
• Expanding the reach of the global aftermarket

However, the automotive aftermarket is undergoing rapid transformation, bringing both challenges and opportunities. These changes are being driven by several key industry shifts:

• Electrification of vehicles, which requires new services and support systems
• Connected vehicles, introducing vast amounts of data and enabling new service models
• Heightened competition from global players and new market entrants
• Direct and online business models, which are reshaping traditional sales channels

To thrive in this evolving landscape, the Car Service Business must:

• Innovate with new offers that meet the changing demands of the market
• Develop and expand into diverse sales channels
• Design forward-thinking business models that leverage emerging opportunities

Main Responsibilities:

• Translate complex data into actionable business insights.
• Create and maintain dashboards and reports to support informed decision-making.
• Identify profitability potentials across various business areas, business models, and stakeholders (e.g., Procurement, Supply Chain, Sales, and Retailer organizations).
• Lead or support the digital transformation within the company, working closely with commercial aftermarket teams and digital/IT colleagues.
• Assist business and product owners, as well as regions, in target setting, revenue, and profit analysis.
• Provide stakeholders with business cases and data-driven analytics.
• Contribute to yearly business plans with in-depth analysis of strategic revenue drivers.

Qualifications:

We are looking for candidates with the following qualifications:

• Proven experience with data analytics in a commercial environment.
• Proficiency in Excel and big data visualization tools like Power BI (or similar).
• Experience with IT and an understanding of database structures and warehousing (beneficial but not required).
•  Proficiency in verbal and written English (additional languages are a plus).
• A BSc degree is required; an MBA or MSc is considered beneficial.

Desired Attributes:

• Challenge conventional thinking and operational methods.
• Bring out the best in the team and foster a collaborative, inspiring work environment.
• Strong collaboration skills, with a preference for working with others to achieve common goals.
• Excellent communication skills, with the ability to explain complex business concepts simply.
• An entrepreneurial mindset, strong delivery orientation, and a personal drive to achieve results, delivering on time and with high quality.